Who is responsible for the processing of your data?

The data collected or voluntarily provided by you through the Website, whether through browsing it, as well as any data you may provide through contact forms, by email or by telephone, will be collected and processed by the Data Controller, whose details are provided below: SUMMUM HOTEL MANAGEMENT, CIF: B75691253 C/ Bartomeu Fons, 8, 07015, Palma de Mallorca, Illes Balears. BELLE PLAYA DE PALMA APARTSUITES Carrer de Samil, 35, Platja de Palma i Pla de Sant Jordi, 07610 Palma, Illes Balears Registered in the Mercantile Registry of Palma. Protocol No. 2024/3496 dated 27/12/2024, Journal 2024. Entry 8645.

What data do we collect through the website?

By the simple fact of browsing the website, Belle Playa de Palma Apartsuites, will collect information regarding:
- IP address.
- Browser version.
- Operating system.
- Duration of the visit or browsing of the website.

This information is stored by Google Analytics, so we refer to the Privacy Policy of Google, as it collects and treats such information. http://www.google.com/intl/en/policies/privacy/ Similarly, the Website provides the utility of Google Maps, which may have access to your location, if you allow it to do so, in order to provide you with greater specificity about the distance and/or paths to our headquarters. In this regard, we refer you to the Privacy Policy used by Google Maps, in order to know the use and processing of such data http://www.google.com/intl/en/policies/privacy/.

The information that we handle will not be related to a specific user and will be stored in our databases for the purpose of statistical analysis, improvements to the Website, our products and/or services and will help us to improve our commercial strategy. The data will not be communicated to third parties.

User registration on the website/ Submission of forms

In order to access certain products and/or services, such as booking, contacting us or requesting a quote, the user must fill in a form. For this purpose, in the registration form, a series of personal data are requested. The data are necessary and obligatory in order to carry out such registration. If these fields are not provided, the registration will not be carried out.
In this case, the browsing data will be associated with the user's registration data, identifying the specific user browsing the Website. In this way, it will be possible to personalise the offer of products and/or services which, in our opinion, best suits the user.

The registration data of each user will be incorporated into the databases of Belle Playa de Palma Apartsuites, together with the history of operations carried out by the same, and will be stored in the same as long as the registered user's account is not deleted. Once the account has been deleted, this information will be removed from our databases, and the data relating to the transactions carried out will be kept for a period of 10 years, without being accessed or altered, in order to comply with the legal deadlines in force. The data that is not linked to the transactions carried out will be kept unless you withdraw your consent, in which case it will be deleted immediately (always taking into account the legal deadlines).

The legal basis for the processing of your personal data is the performance of a contract between the parties.
In relation to the sending of communications and promotions by electronic means and the response to requests for information, the legitimisation of the processing is the consent of the data subject.

The purposes of the processing will be the following:
a) To manage your access to the Website.
b) To manage the purchase of the products and/or services made available to you through the Website.
c) To keep you informed of the processing and status of your requests or reservations.
d) To respond to your request for information.
e) Manage all the utilities and/or services offered by the platform to the user.

Thus, we inform you that you will be able to receive communications via email and/or on your telephone, in order to inform you of possible incidents, errors, problems and/or status of your requests.

For the sending of commercial communications, the user's express consent will be requested at the time of registration. In this regard, the user may revoke the consent given by contacting Belle Playa de Palma Apartsuites, using the means indicated above. In any case, in each commercial communication, the user will be given the opportunity to unsubscribe from receiving them, either by means of a link and/or e-mail address.

Sending Newsletter / Newsletter

In the event that the website allows the option of subscribing to the Belle Playa de Palma Apartsuites Newsletter, it will be necessary for you to provide us with an e-mail address to which the newsletter will be sent.
This information will be stored in a Belle Playa de Palma Apartsuites database, in which it will remain registered until the interested party requests to unsubscribe or, where appropriate, Belle Playa de Palma Apartsuites ceases to send it.
The legal basis for the processing of this personal data is the express consent given by all those interested parties who subscribe to this service by ticking the box provided for this purpose.
The data from e-mails will only be processed and stored for the purpose of managing the sending of the Newsletter by users who request it.
In order to send the Newsletter, the user's express consent will be requested when registering for the Newsletter by ticking the box provided for this purpose. In this respect, the user may revoke the consent given by contacting Belle Playa de Palma Apartsuites, using the means indicated above. In any case, in each communication, you will be given the possibility of unsubscribing from receiving them, either by means of a link and/or e-mail address.

If you are one of the following groups, please consult the drop-down information:

AGENTS

For what purposes will we process your personal data?
To keep track of your activity.
To carry out the corresponding transactions.
Invoicing and declaration of the appropriate taxes.
Control and collection procedures.
What is the legal basis for the processing of your data?

The legal basis is contractual, the acceptance of an agency contract.

WEB OR EMAIL CONTACTS

For what purposes will we process your personal data?
To answer your queries, requests or petitions.

To manage the requested service, answer your request, or process your request.Information by electronic means, related to your request.
Commercial or event information by electronic means, as long as there is express authorization.

What is the legitimacy for the processing of your data?
The acceptance and consent of the interested party: In those cases where to make a request it is necessary to fill out a form and click on the send button, the completion of the same necessarily implies that it has been informed and has expressly given its consent to the content of the clause attached to the form or acceptance of the privacy policy.
All our forms have a verification box or checkbox with the following formula, in order to send the information: "□ I have read and accept the Privacy Policy".

CUSTOMERS

For what purposes will we process your personal data?
Preparation of the budget and follow-up of the same by means of communications between both parties.
Information by electronic means, related to your request.
Commercial or event information by electronic means, as long as there is express authorisation.
To manage the administrative, communications and logistics services carried out by the Responsible Party.
Carry out the corresponding transactions.
Invoicing and declaration of the appropriate taxes.
Control and collection procedures.

What is the legal basis for the processing of your data?
The legal basis is your consent and the execution of a contract.

PROVIDERS

For what purposes will we process your personal data?
Information by electronic means, concerning your request.
Commercial or event information by electronic means, provided that express authorisation has been given.
To manage the administrative, communications and logistics services provided by the Controller.
Invoicing.
To carry out the corresponding transactions.
Invoicing and declaration of the appropriate taxes.
Control and collection procedures.

What is the legal basis for the processing of your data?
The legal basis is the acceptance of a contractual relationship, or otherwise your consent to contact us or offer us your products by any means.

SOCIAL MEDIA CONTACTS

For what purposes will we process your personal data?
To answer your queries, requests or petitions.
To manage the requested service, answer your request, or process your request.
To get in touch with you and create a community of followers.
What is the legitimacy for the processing of your data?
The acceptance of a contractual relationship in the corresponding social network environment, and in accordance with its privacy policies:
Facebook http://www.facebook.com/policy.php?ref=pf
Instagram https://es-la.facebook.com/help/instagram/155833707900388

For how long will we keep personal data?
We can only consult or remove your data in a restricted way when you have a specific profile. We will treat them as long as you let us by following us, being a friend or by "liking", "following" or similar buttons.
Any rectification of your data or restriction of information or publications must be done through the configuration of your profile or user in the social network itself.

For what purposes will we process your personal data?
Organisation of selection processes for the recruitment of employees.
To summon you for job interviews and evaluate your application.
If you have given us your consent, we may pass it on to collaborating or related entities, for the sole purpose of helping you find a job.
What is the legal basis for processing your data?
The legal basis is your unequivocal consent, by providing us with your CV and receiving and signing information regarding the processing we will carry out.
How long will we keep the personal data?
The CV will be stored for a period of one year, after which, if we have not contacted you, it will be deleted.

HR